Questions families ask us.
How do I get started?+
Begin with our online intake form or call our intake line. We respond within one business day to schedule a brief screening conversation.
What insurance do you accept?+
We accept Ohio Medicaid and most major commercial insurance plans. Sliding-scale support is available for qualifying families.
How quickly can my child be seen?+
Most service lines have same-week appointment availability. Crisis-related referrals are prioritized.
Do you offer telehealth?+
Yes — we provide HIPAA-compliant telehealth alongside in-person, school-based, and home-based options.
Is information shared with my child's school?+
Only with written consent. We coordinate with schools when it serves the youth's plan of care.
Are sessions confidential from parents?+
Therapy sessions are private. We share safety information and progress with parents in developmentally appropriate ways.
What ages do you serve?+
We serve youth ages 5–20 and their families.
How do I access the parent portal?+
Once intake is complete, you'll receive a secure invitation to your parent portal account.